a. Confidentiality: You acknowledge that you have received and read in its entirety, and accept the terms of our Privacy Policy linked to and incorporated into this Agreement by reference. Our Privacy Policy includes your consent to the collection, use, retention and disclosure of personal information, as well as other stated matters, which describe how and for what purposes we collect, use, store, disclose and protect the data you provide to us.

b. Data protection: The protection of personal data is a very important issue for us. IBANFIRST undertakes to comply with the data protection laws in force, including and in particular the laws in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation); hereinafter "the Regulation". 


Personal data

With respect to personal data processed on your behalf in accordance with this Agreement, all parties agree that you are responsible for the control of such data, while IBANFIRST is responsible for its processing. We will treat personal data in accordance with this Agreement and the instructions you reasonably give us from time to time. We will protect such personal data by employing appropriate technical and organizational measures. As data controller, IBANFIRST may designate auxiliary processors to process personal data, provided that such auxiliary processors are subject to the same obligations as those imposed on IBANFIRST with regard to data processing.

You acknowledge that IBANFIRST relies on you with respect to the extent to which we are entitled to use and process the personal data you provide to us. Accordingly, we shall not be liable for any claims by any data subject arising from any action or omission by us, to the extent that such action or omission is the result of your instructions.

Purpose of the processing

Through the provision of IBANFIRST services, our contact forms, exchanges and various documents, IBANFIRST may collect personal data concerning you. 
The purpose of these processing operations is: 

  • The performance of the Contract in connection with the provision of IBANFIRST services, or the taking of pre-contract measures;
  • Compliance with applicable regulations;
  • IBANFIRST's legitimate interests (preservation measures, fight against fraud, security, etc.);
  • Improving IBANFIRST services
  • Commercial prospecting and marketing use.

Recipient of the data

IBANFIRST (including the parent company and its branches/ subsidiaries) is the recipient of your personal data. Your personal data, whether in individual or aggregate form, is never transmitted to a third party, notwithstanding the cases listed below. Neither IBANFIRST nor any of its subcontractors market the personal data of visitors to the IBANFIRST website/applications and Users. IBANFIRST selects its subcontractors and ensures that processing methods are compatible with the application of the Regulation and its applicable transpositions. 

Some of your personal data may be communicated in the following cases: 

o Suppliers, subcontractors, partners within the framework of the execution of contracts aiming in fine at the provision of IBANFIRST services and/or the implementation of measures meeting regulatory expectations (fight against fraud, fight against money laundering and terrorist financing, etc.);

  • As part of the application of our Terms of Use (TOU);
  • Within the framework of the application of applicable Special Conditions of Use (CPU);
  • IBANFIRST's legitimate interests (preservation measures, fight against fraud, security, etc.);
  • In the context of requests from competent authorities;
  • For the purchase/sale of IBANFIRST assets.

Shelf life

Your personal data are kept by IBANFIRST only for the time corresponding to the purpose of collection, excluding the application of regulatory retention periods (in particular in the context of the application of the EU Directive 2015/849 and its applicable transpositions). 

in the event that your data is collected on the basis of your consent, we use it only until your consent is withdrawn. As soon as your consent is withdrawn, your data are kept for the minimum period necessary for the fulfilment of the measures necessary for the implementation of your rights. 

When your data are used to provide you with IBANFIRST services, they are kept for a reasonable period limited to the fulfilment of the objective pursued, including for the minimum period necessary for the fulfilment of the measures necessary for the implementation of your rights. 

Place of storage

Your personal data collected from IBANFIRST may be stored and transferred outside the European Economic Area ("EEA"), in particular for the purpose of communicating personal data (see "Data recipients"). 

IBANFIRST servers are based within the EEA. 

Security measures

The security measures linked to your data are detailed in our General Terms of Use (GTC).

Right of access and communication of data

You have a free access right to the data IBANFIRST has about you. 
Right to erasure
You may request, in certain cases (excluding the application of regulatory obligations relating in particular to the implementation of EU Directive 2015/849 and its applicable transpositions), the deletion of your iBanFirst data.

Right to portability

The data we have about you can be communicated to you in a structured, readable, and commonly used format.

Right of opposition

You may at any time object to the processing of data concerning you. 

The exercise of this right is only possible in one of the following two situations:

  • Where the exercise of this right is based on legitimate reasons; or
  • When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

Enforcing your rights

To assert your rights or for any request for additional information, please write to privacy@ibanfirst.com

Response time

IBANFIRST undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period which shall not exceed 1 month from the date of receipt of your request.

Right to lodge a complaint with a supervisory authority

You have the right to contact the control authority territorially competent to submit a complaint relating to the processing of your data, operated by IBANFIRST. 

Cookie Policy

General information 

IBANFIRST, as the publisher of this website, may place a cookie on the hard disk of your terminal (computer, tablet, mobile etc.) in order to guarantee smooth and optimal navigation on our website.

Cookies" are small text files of limited size that allow us to recognize your computer, tablet or mobile phone in order to personalize the services we offer.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is communicated to third parties except when IBANFIRST has obtained your prior consent or when disclosure of this information is required by law, by order of a court or any administrative or judicial authority authorized to know it.

Cookie preferences 

IBANFIRST allows you to accept or decline the use of cookies at any time. 
From your first connection on the IBANFIRST website, a banner will appear at the bottom of the page. It briefly presents information relating to the deposit of cookies and similar technologies. This banner warns you that by continuing your navigation on the website you accept the use of cookies on your navigation device. By closing the footer banner, you are also considered to have given your consent to the use of cookies. 

Depending on the type of cookie, it may be necessary to obtain your consent.

1.    Cookies that do not require consent

Certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies and cookies to customize your interface. These cookies are entirely subject to this policy insofar as they are issued and managed by IBANFIRST.

2.    Cookies requiring your prior consent

This requirement applies to cookies issued by third parties and which are described as "persistent" insofar as they remain in your browser terminal until they are deleted or expire.
As such cookies are issued by third parties, their use and storage are subject to their own privacy policies which you will find a link to below. This family of cookies includes audience measurement cookies, advertising cookies, and social network sharing cookies.