The iBanFirst account is a foreign exchange currency conversions, payments and transfers account designed solely for companies. It functions as your dedicated account with us for all your currency conversions and foreign exchange transactions. You can send and receive payments in 23 currencies. You can also make purchases on the internet with our single-use virtual payment cards.

Your iBanFirst account must always be in credit. Before each transfer, conversion or payment you make, our financial software instantly checks your balance before debiting your account.

Please note that your account with us is not a deposit account. The funds you credit to your account must always be sufficient to cover the payments you make using your account.

If you fill in our contact form, we will get back to you within two working hours. To open an account, we require the following official documentation from you:

  • Client application form
  • ID(s) of the signatory/signatories of the contract. Please note that the signatory/signatories must be able to represent the company, otherwise we require a delegation of power and the ID(s) of the individual(s) allowed, along with ID(s) of the users of the account
  • ID(s) of any Ultimate Beneficiary Owner owning more than 25% of the company
  • Proof of incorporation of the company and the company owning more than 25% of this company or any parent company
  • Articles of association of the company and the company owning more than 25% of this company or any parent company
  • Document signed by a legal representative indicating the shareholding of the company and detailing all the companies and individuals owning more than 25% of any entity in the organigram (if not mentioned in the company’s Articles of Association).

On occasion and only where relevant, our Compliance Department may also require additional documents, such as registration certificates of any parent companies.

Opening an account with iBanFirst alongside your existing banking arrangement gives you access to all the financial services we offer to our clients, as well as the most competitive foreign exchange (FX) rates on the market.

Our services are supported by our carefully selected business partners, which we are confident are among the best finance and financial technology (FinTech) companies available.

With an iBanFirst Account, you instantly have your own IBAN account. Today, we provide you with virtual payment cards and international payment services.

With iBanFirst, you can order a prepaid virtual card to purchase anything you need online. In future, we will offer our clients a physical debit card. With that, you will be able to withdraw money from any cash point machine (ATM). However, please note that we do not process cash deposits or cheques. iBanFirst is a 100% online banking experience from start to finish, to deliver banking as a service of excellence.

iBanFirst is a payment institution licenced and regulated by the National Bank of Belgium. We are legally required to know our clients (especially to ensure anti-money laundering), before granting them access to our services. We must also be able to prove our process is compliant with the regulations, and so the documents we require from you are part of this process.

Any company registered to its country-specific national registrar can apply to open an iBanFirst account.

However, please note that companies must have corporate accounts with other banks from which they can make the first payment required to activate their accounts.

iBanFirst is a payment institution compliant with the European Union’s regulations (and because of PSD2, art 28, we have the freedom of establishment principle so we can “passport” our agreement within EU Member States). We are licenced by the National Bank of Belgium, which has a rigorous compliance programme in place with first-tier internal and external audits. The company is well-financed and supported by its main investor, Xavier Niel.

In the worst case, if iBanFirst were to go bankrupt, clients would experience zero impact, because their funds are held separately with our banking partner, a leading European bank. It is impossible for iBanFirst and its partners to access clients’ funds.
 

You will need the following documentation to open an account with us:

  • Client application form
  • ID(s) of the signatory/signatories of the contract. Please note that the signatory/signatories must be able to represent the company, otherwise we require a delegation of power and the ID(s) of the individual(s) allowed, along with ID(s) of the users of the account
  • ID(s) of any Ultimate Beneficiary Owner owning more than 25% of the company
  • Proof of incorporation of the company and the company owning more than 25% of this company or any parent company
  • Articles of association of the company and the company owning more than 25% of this company or any parent company
  • Document signed by a legal representative indicating the shareholding of the company and detailing all the companies and individuals owning more than 25% of any entity in the organigram (if not mentioned in the company’s Articles of Association).

On occasion and only where relevant, our Compliance Department may also require additional documents, such as registration certificates of any parent companies.

We are licenced and regulated to serve companies as a payment services institution (provider), so that we can provide banking as a service.

We offer payment accounts for you quickly and securely to manage your day-to-day foreign exchange payments, currency conversions and transfers. You can either use iBanFirst as the primary account for your business or as an additional account, especially for your daily foreign exchange payments, conversions and transfers.

We are not a bank, which has a different licence to operate. Three ways in which we are different from banks are:

  • Unlike traditional bank accounts, an iBanFirst account cannot be overdrawn (no overdraft facility)
  • We do not provide loans / credit
  • We do not accept cheques or cash.

iBanFirst makes every effort to ensure a high level of protection of your personal data.

In compliance with the Data Protection Act, we take all appropriate technical and organizational measures to achieve this security objective.

Please view our Privacy Policy here.

In compliance with European and Belgian laws, we separate our company accounts from our clients’ accounts. As a result, all our clients' funds are deposited into separate accounts from iBanFirst's (this is also known as the principle of segregation of accounts). Clients' funds are held by our banking partner, a leading European bank, and it is impossible for iBanFirst and its partners to access them.

Yes, your iBanFirst account can be your main account as it features all the primary services a business needs: a payment solution, direct debit and virtual credit cards. However, please note that to activate your iBanFirst account, you first need to make an initial transfer from your current business account with a . (We are aware this solution may not be ideal for some and are working hard to streamline this process.)

Our payment institution licence, granted by the National Bank of Belgium in 2013, does not allow us to provide loans to clients. Providing loans is a service of banks. Unlike banks, however - since we do not offer loans - we do not use our clients’ funds to provide other services to them. This means our clients’ funds are always 100% secure and available only to them.

Identity theft and cybercrime are global issues impacting every country and all citizens and companies. National supervisory authorities, including the National Bank of Belgium and the Financial Intelligence Processing Unit, have raised these issues and best practice requires all financial providers to be rigorous and secure on behalf of their clients and in their processes.

Therefore, at iBanFirst we require an initial transfer from you, sent from your business account with a recognised financial provider, registered under your company’s name.

This first transaction will be analysed by our financial security experts, in compliance with the EU’s anti-money-laundering regulations and as part of the global fight against the financing of terrorism and other illegal financial activities.

To terminate your account, please send an email to your Account Manager stating that you want to close your account. The official closing of your account will take place a few hours after your communication has been read, during working hours.

We strongly recommend you apply these best practices:

  • Create and maintain a strong, secure password. Do not use a password you have on any other website. For a brief guide on how to create and maintain a password, please click here
  • Use the "connection check"
  • Be suspicious about unusual links in emails or on webpages and always check that you are on iBanFirst.com before entering your login information
  • Never give your username or password to others, including third-party applications: especially those that promise subscribers, money or certification
  • Verify that your operating system, including your browser, is up-to-date with the latest upgrades and antivirus software
  • If you think your account may have become compromised, immediately contact your Account Manager.

Yes, just dial +32 2808 0966 and an iBanFirst Account Manager will be happy to help you, Monday to Friday from 9:00 to 17.00 CEST. The office hours for Dealers are 08:00 to 20:00 CEST.

To cancel a transfer, go to the details of the transaction (via the magnifying glass) and click on "Cancel". The transfer can be cancelled free of charge if it has not already been validated by iBanFirst. After this step, you will be charged a cancellation fee.

To reset the password, go to the "Users" on the menu, and click “edit” to reset your password. We will then ask you for authentication to validate the change.

There are no usage fees for the iBanFirst card. Creation or expiry of the card is free. The only charges are in the event of a declined payment (forced or fraudulent use of the card), for which we charge €20.

Sometimes this happens when intermediary fees that are unaccounted for are applied to the transfer by the receiving bank or sending bank. At iBanFirst we always use the most cost-efficient payment routes.

We make every possible effort to ensure the fees are accounted for and covered. However, on some occasions fees are applied that are outside of our control. On such occasions, iBanFirst does not benefit in any way from the fee that is applied.

Cookies are designed to help visitors browsing our website have an easy and pleasant experience. iBanFirst also adapts www.iBanFirst.com to its users to recognise them during subsequent visits. Data collected via the cookies are only used anonymously, specifically for research purposes, to produce usage statistics, and to improve the iBanFirst service.

What are cookies?

A cookie is a small text file that your computer’s browser saves when a website is visited.

Decline cookies

The visitor/user can configure their browsers to avoid the creation of cookies or for being informed when that occurs. However, refusing cookies may make website navigation difficult or even impossible.

Accept cookies

During a visit to the website www.iBanFirst.com, when the user clicks on the “Continue” link (without adjusting the cookies settings), they are deemed to have accepted the cookies. The user can later delete the cookies installed on their computer, tablet or smartphone. Cookies facilitate iBanFirst research by taking automatically into account a set of data – such as a choice of a language – starting from a user’s second visit.

No, the iBanFirst virtual payment only works on the internet for purchases on websites.

Click on the "Accounts" icon and select the account you need to access. You will then have the option to download your bank details.

When we are unable to debit your iBanFirst Euro account (examples: your card has expired, or your card limit has been reached), we simply decline the transaction.

It is also possible we may decline a transaction in the following circumstances:

  • You have frozen your card
  • Your card has reached its authorised limit
  • The merchant for a transaction is suspected of fraud.

A transaction might also be declined without our knowledge, if the transaction has been carried out with a merchant that does not accept automatic authorisation cards or cards without the 3D secure system. This is the case with certain e-commerce sites.

Click on the "Beneficiary" icon at the top right of the screen, and you will find the option "Add a beneficiary". Click on it and complete the beneficiary's bank details to add it to your account. Watch the tutorial here.

No, the iBanFirst virtual payment card is can only be used on the internet for purchases on websites.

For optimal use we recommend using Chrome or Firefox, but the platform is also available on Safari and Internet Explorer 10 (and its later versions).

Intermediary fees are deductions made by banks and other intermediaries involved in a payment transfer, in addition to any fees charged by iBanFirst to process a payment on your behalf. You can choose whether to pay the intermediary fees entirely or to share them with the beneficiary of the payment.

If you pay in a currency other than the Euro, the exchange rates of the merchant are applied. 

You can generate custom-made bank statements through the “Documents” tab, in the “bank statement” section. By clicking on the “Create a bank statement” button, you will be able to select a start and end date for the period you wish to analyse or extract. The file can be generated under three different formats:

  • CSV with semicolon
  • CSV with comma, and
  • OFX.

This format can also be directly integrated with some accounting ERP systems, to help ensure quick entries. 

If you have forgotten your password, please click here.

The expiry date of the card cannot be changed following its creation. You can, however, cancel the card by going to the “My cards” section and cancelling the relevant card.

If the beneficiary’s bank account you made the payment to holds a currency (or currencies) different to the one used to send your payment, it may have been converted to one of the currencies chosen by the beneficiary. To prevent this from happening, you need to ensure the account details given to you by your beneficiary has the same currency as the one you select for payment to them.

If you have booked the wrong currency pair, please immediately contact your account manager. You can find the details of your account manager on the “Contact” tab on the iBanFirst Platform. 

Any business registered to its country-specific National Registry can apply to open an iBanFirst account.

There are no annual fees to open and maintain an account with us, provided you use it to complete per year a minimum €100K of foreign exchange transactions (whether currency conversions, or conversions with payments at the same time).

For a comprehensive view of our standard fees and charges, please click here

Tailored quote on fees

We can offer you an attractive, competitive and tailored quote for fees, based on a free analysis by one of our experts, of:

  • your current foreign exchange transaction volumes.

This analysis will also help us to calculate for you the fees/charges your current banking provider applies to your existing foreign transactions.

To discuss your company requirements and for us to provide a personal quote, please contact one of our iBanFirst Business Account Managers, by filling in the form here.

You can fill in the contact form and we will get back to you as soon as possible. Or you can download the client application form. The client form and all its requirements must be fully completed as part of your application process.

In brief, we require the following official documentation:

  • Client application form
  • ID(s) of the signatory / signatories of the contract. Please note that the signature / signatories must be able to represent the company, otherwise we require a delegation of power and the ID(s) of the individual(s) allowed, along with the ID(s) of the users of the account
  • ID(s) of any Ultimate Beneficiary Owner(s), if such Owners control more than 25% of the company
  • Proof of company incorporation, and proof of a company owning more than 25% of this company or any parent company
  • Articles of association of the company, and proof of a company owning more than 25% of this company or any parent company
  • Client application form must be signed and dated by a legal representative of the company, and detail all the companies and individuals owning more than 25% of any entity in the company’s organigram (organisational chart / company structure)
  • Your company’s bank details are required. Your first transfer to us must be sent from the same bank as the details you send us. The bank must be a credit institution within the European Economic Area, an equivalent jurisdiction, or the country of incorporation of your company.

Please Note

  • For more information about these requirements, please click here.
  • Our Compliance Department may also request additional documents.

iBanFirst provides all the services a company needs to make its international payments in a simple, fast and efficient way. All accounts include:

  • Account management
  • Access to real-time exchange rates from our trading room
  • Pricing adapted to volume
  • Help to transfer your current foreign exchange transactions to us
  • Dedicated support.

With iBanFirst, you can save up to 70% of your foreign exchange transaction costs. We offer a free financial analysis to find out what fees apply to your international payments and transfers with your existing provider, and can offer you a personalised quote based on your transaction volumes. To find out more, please contact us.

We are a member of SWIFT and are SEPA homologated. As a result, iBanFirst can process transfers in Euros and in 22 foreign currencies (AED, AUD, CAD, CHF, CNY, CZK, DKK, GBP, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, SEK, SGD, THB, USD, ZAR).

All rates offered by iBanFirst are real-time. This means that, unlike banks, we do not use a fixed rate. Our quotations are updated every 10 seconds. (This means, for example, that if the market goes up during a short period, you can take full advantage of the upward trend.)

Up to 48 hours maximum, depending on the time when the transfer was made or according to the country from / to which it has been executed.

Note: To guarantee a transfer in 24h, a cost of €6 is charged.

The iBanFirst account is a foreign exchange currency conversions, payments and transfers account designed solely for companies. It functions as your dedicated account with us for all your currency conversions and foreign exchange transactions. You can send and receive payments in 23 currencies. You can also make purchases on the internet with our single-use virtual payment cards.

Your iBanFirst account must always be in credit. Before each transfer, conversion or payment you make, our financial software instantly checks your balance before debiting your account.

Please note that your account with us is not a deposit account. The funds you credit to your account must always be sufficient to cover the payments you make using your account.

If you fill in our contact form, we will get back to you within two working hours. To open an account, we require the following official documentation from you:

  • Client application form
  • ID(s) of the signatory/signatories of the contract. Please note that the signatory/signatories must be able to represent the company, otherwise we require a delegation of power and the ID(s) of the individual(s) allowed, along with ID(s) of the users of the account
  • ID(s) of any Ultimate Beneficiary Owner owning more than 25% of the company
  • Proof of incorporation of the company and the company owning more than 25% of this company or any parent company
  • Articles of association of the company and the company owning more than 25% of this company or any parent company
  • Document signed by a legal representative indicating the shareholding of the company and detailing all the companies and individuals owning more than 25% of any entity in the organigram (if not mentioned in the company’s Articles of Association).

On occasion and only where relevant, our Compliance Department may also require additional documents, such as registration certificates of any parent companies.

Opening an account with iBanFirst alongside your existing banking arrangement gives you access to all the financial services we offer to our clients, as well as the most competitive foreign exchange (FX) rates on the market.

Our services are supported by our carefully selected business partners, which we are confident are among the best finance and financial technology (FinTech) companies available.

With an iBanFirst Account, you instantly have your own IBAN account. Today, we provide you with virtual payment cards and international payment services.

With iBanFirst, you can order a prepaid virtual card to purchase anything you need online. In future, we will offer our clients a physical debit card. With that, you will be able to withdraw money from any cash point machine (ATM). However, please note that we do not process cash deposits or cheques. iBanFirst is a 100% online banking experience from start to finish, to deliver banking as a service of excellence.

iBanFirst is a payment institution licenced and regulated by the National Bank of Belgium. We are legally required to know our clients (especially to ensure anti-money laundering), before granting them access to our services. We must also be able to prove our process is compliant with the regulations, and so the documents we require from you are part of this process.

Any company registered to its country-specific national registrar can apply to open an iBanFirst account.

However, please note that companies must have corporate accounts with other banks from which they can make the first payment required to activate their accounts.

iBanFirst is a payment institution compliant with the European Union’s regulations (and because of PSD2, art 28, we have the freedom of establishment principle so we can “passport” our agreement within EU Member States). We are licenced by the National Bank of Belgium, which has a rigorous compliance programme in place with first-tier internal and external audits. The company is well-financed and supported by its main investor, Xavier Niel.

In the worst case, if iBanFirst were to go bankrupt, clients would experience zero impact, because their funds are held separately with our banking partner, a leading European bank. It is impossible for iBanFirst and its partners to access clients’ funds.
 

You will need the following documentation to open an account with us:

  • Client application form
  • ID(s) of the signatory/signatories of the contract. Please note that the signatory/signatories must be able to represent the company, otherwise we require a delegation of power and the ID(s) of the individual(s) allowed, along with ID(s) of the users of the account
  • ID(s) of any Ultimate Beneficiary Owner owning more than 25% of the company
  • Proof of incorporation of the company and the company owning more than 25% of this company or any parent company
  • Articles of association of the company and the company owning more than 25% of this company or any parent company
  • Document signed by a legal representative indicating the shareholding of the company and detailing all the companies and individuals owning more than 25% of any entity in the organigram (if not mentioned in the company’s Articles of Association).

On occasion and only where relevant, our Compliance Department may also require additional documents, such as registration certificates of any parent companies.

We are licenced and regulated to serve companies as a payment services institution (provider), so that we can provide banking as a service.

We offer payment accounts for you quickly and securely to manage your day-to-day foreign exchange payments, currency conversions and transfers. You can either use iBanFirst as the primary account for your business or as an additional account, especially for your daily foreign exchange payments, conversions and transfers.

We are not a bank, which has a different licence to operate. Three ways in which we are different from banks are:

  • Unlike traditional bank accounts, an iBanFirst account cannot be overdrawn (no overdraft facility)
  • We do not provide loans / credit
  • We do not accept cheques or cash.

iBanFirst makes every effort to ensure a high level of protection of your personal data.

In compliance with the Data Protection Act, we take all appropriate technical and organizational measures to achieve this security objective.

Please view our Privacy Policy here.

In compliance with European and Belgian laws, we separate our company accounts from our clients’ accounts. As a result, all our clients' funds are deposited into separate accounts from iBanFirst's (this is also known as the principle of segregation of accounts). Clients' funds are held by our banking partner, a leading European bank, and it is impossible for iBanFirst and its partners to access them.

Yes, your iBanFirst account can be your main account as it features all the primary services a business needs: a payment solution, direct debit and virtual credit cards. However, please note that to activate your iBanFirst account, you first need to make an initial transfer from your current business account with a . (We are aware this solution may not be ideal for some and are working hard to streamline this process.)

Our payment institution licence, granted by the National Bank of Belgium in 2013, does not allow us to provide loans to clients. Providing loans is a service of banks. Unlike banks, however - since we do not offer loans - we do not use our clients’ funds to provide other services to them. This means our clients’ funds are always 100% secure and available only to them.

Identity theft and cybercrime are global issues impacting every country and all citizens and companies. National supervisory authorities, including the National Bank of Belgium and the Financial Intelligence Processing Unit, have raised these issues and best practice requires all financial providers to be rigorous and secure on behalf of their clients and in their processes.

Therefore, at iBanFirst we require an initial transfer from you, sent from your business account with a recognised financial provider, registered under your company’s name.

This first transaction will be analysed by our financial security experts, in compliance with the EU’s anti-money-laundering regulations and as part of the global fight against the financing of terrorism and other illegal financial activities.

To terminate your account, please send an email to your Account Manager stating that you want to close your account. The official closing of your account will take place a few hours after your communication has been read, during working hours.

We strongly recommend you apply these best practices:

  • Create and maintain a strong, secure password. Do not use a password you have on any other website. For a brief guide on how to create and maintain a password, please click here
  • Use the "connection check"
  • Be suspicious about unusual links in emails or on webpages and always check that you are on iBanFirst.com before entering your login information
  • Never give your username or password to others, including third-party applications: especially those that promise subscribers, money or certification
  • Verify that your operating system, including your browser, is up-to-date with the latest upgrades and antivirus software
  • If you think your account may have become compromised, immediately contact your Account Manager.

Yes, just dial +32 2808 0966 and an iBanFirst Account Manager will be happy to help you, Monday to Friday from 9:00 to 17.00 CEST. The office hours for Dealers are 08:00 to 20:00 CEST.

To cancel a transfer, go to the details of the transaction (via the magnifying glass) and click on "Cancel". The transfer can be cancelled free of charge if it has not already been validated by iBanFirst. After this step, you will be charged a cancellation fee.

To reset the password, go to the "Users" on the menu, and click “edit” to reset your password. We will then ask you for authentication to validate the change.

There are no usage fees for the iBanFirst card. Creation or expiry of the card is free. The only charges are in the event of a declined payment (forced or fraudulent use of the card), for which we charge €20.

Sometimes this happens when intermediary fees that are unaccounted for are applied to the transfer by the receiving bank or sending bank. At iBanFirst we always use the most cost-efficient payment routes.

We make every possible effort to ensure the fees are accounted for and covered. However, on some occasions fees are applied that are outside of our control. On such occasions, iBanFirst does not benefit in any way from the fee that is applied.

Cookies are designed to help visitors browsing our website have an easy and pleasant experience. iBanFirst also adapts www.iBanFirst.com to its users to recognise them during subsequent visits. Data collected via the cookies are only used anonymously, specifically for research purposes, to produce usage statistics, and to improve the iBanFirst service.

What are cookies?

A cookie is a small text file that your computer’s browser saves when a website is visited.

Decline cookies

The visitor/user can configure their browsers to avoid the creation of cookies or for being informed when that occurs. However, refusing cookies may make website navigation difficult or even impossible.

Accept cookies

During a visit to the website www.iBanFirst.com, when the user clicks on the “Continue” link (without adjusting the cookies settings), they are deemed to have accepted the cookies. The user can later delete the cookies installed on their computer, tablet or smartphone. Cookies facilitate iBanFirst research by taking automatically into account a set of data – such as a choice of a language – starting from a user’s second visit.

No, the iBanFirst virtual payment only works on the internet for purchases on websites.

Click on the "Accounts" icon and select the account you need to access. You will then have the option to download your bank details.

When we are unable to debit your iBanFirst Euro account (examples: your card has expired, or your card limit has been reached), we simply decline the transaction.

It is also possible we may decline a transaction in the following circumstances:

  • You have frozen your card
  • Your card has reached its authorised limit
  • The merchant for a transaction is suspected of fraud.

A transaction might also be declined without our knowledge, if the transaction has been carried out with a merchant that does not accept automatic authorisation cards or cards without the 3D secure system. This is the case with certain e-commerce sites.

Click on the "Beneficiary" icon at the top right of the screen, and you will find the option "Add a beneficiary". Click on it and complete the beneficiary's bank details to add it to your account. Watch the tutorial here.

No, the iBanFirst virtual payment card is can only be used on the internet for purchases on websites.

For optimal use we recommend using Chrome or Firefox, but the platform is also available on Safari and Internet Explorer 10 (and its later versions).

Intermediary fees are deductions made by banks and other intermediaries involved in a payment transfer, in addition to any fees charged by iBanFirst to process a payment on your behalf. You can choose whether to pay the intermediary fees entirely or to share them with the beneficiary of the payment.

If you pay in a currency other than the Euro, the exchange rates of the merchant are applied. 

You can generate custom-made bank statements through the “Documents” tab, in the “bank statement” section. By clicking on the “Create a bank statement” button, you will be able to select a start and end date for the period you wish to analyse or extract. The file can be generated under three different formats:

  • CSV with semicolon
  • CSV with comma, and
  • OFX.

This format can also be directly integrated with some accounting ERP systems, to help ensure quick entries. 

If you have forgotten your password, please click here.

The expiry date of the card cannot be changed following its creation. You can, however, cancel the card by going to the “My cards” section and cancelling the relevant card.

If the beneficiary’s bank account you made the payment to holds a currency (or currencies) different to the one used to send your payment, it may have been converted to one of the currencies chosen by the beneficiary. To prevent this from happening, you need to ensure the account details given to you by your beneficiary has the same currency as the one you select for payment to them.

If you have booked the wrong currency pair, please immediately contact your account manager. You can find the details of your account manager on the “Contact” tab on the iBanFirst Platform. 

Any business registered to its country-specific National Registry can apply to open an iBanFirst account.

There are no annual fees to open and maintain an account with us, provided you use it to complete per year a minimum €100K of foreign exchange transactions (whether currency conversions, or conversions with payments at the same time).

For a comprehensive view of our standard fees and charges, please click here

Tailored quote on fees

We can offer you an attractive, competitive and tailored quote for fees, based on a free analysis by one of our experts, of:

  • your current foreign exchange transaction volumes.

This analysis will also help us to calculate for you the fees/charges your current banking provider applies to your existing foreign transactions.

To discuss your company requirements and for us to provide a personal quote, please contact one of our iBanFirst Business Account Managers, by filling in the form here.

You can fill in the contact form and we will get back to you as soon as possible. Or you can download the client application form. The client form and all its requirements must be fully completed as part of your application process.

In brief, we require the following official documentation:

  • Client application form
  • ID(s) of the signatory / signatories of the contract. Please note that the signature / signatories must be able to represent the company, otherwise we require a delegation of power and the ID(s) of the individual(s) allowed, along with the ID(s) of the users of the account
  • ID(s) of any Ultimate Beneficiary Owner(s), if such Owners control more than 25% of the company
  • Proof of company incorporation, and proof of a company owning more than 25% of this company or any parent company
  • Articles of association of the company, and proof of a company owning more than 25% of this company or any parent company
  • Client application form must be signed and dated by a legal representative of the company, and detail all the companies and individuals owning more than 25% of any entity in the company’s organigram (organisational chart / company structure)
  • Your company’s bank details are required. Your first transfer to us must be sent from the same bank as the details you send us. The bank must be a credit institution within the European Economic Area, an equivalent jurisdiction, or the country of incorporation of your company.

Please Note

  • For more information about these requirements, please click here.
  • Our Compliance Department may also request additional documents.

iBanFirst provides all the services a company needs to make its international payments in a simple, fast and efficient way. All accounts include:

  • Account management
  • Access to real-time exchange rates from our trading room
  • Pricing adapted to volume
  • Help to transfer your current foreign exchange transactions to us
  • Dedicated support.

With iBanFirst, you can save up to 70% of your foreign exchange transaction costs. We offer a free financial analysis to find out what fees apply to your international payments and transfers with your existing provider, and can offer you a personalised quote based on your transaction volumes. To find out more, please contact us.

We are a member of SWIFT and are SEPA homologated. As a result, iBanFirst can process transfers in Euros and in 22 foreign currencies (AED, AUD, CAD, CHF, CNY, CZK, DKK, GBP, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, SEK, SGD, THB, USD, ZAR).

All rates offered by iBanFirst are real-time. This means that, unlike banks, we do not use a fixed rate. Our quotations are updated every 10 seconds. (This means, for example, that if the market goes up during a short period, you can take full advantage of the upward trend.)

Up to 48 hours maximum, depending on the time when the transfer was made or according to the country from / to which it has been executed.

Note: To guarantee a transfer in 24h, a cost of €6 is charged.